1. Who we are
This website is operated by Bio Global Compounds B.V. ("Bio Global Compounds", "we", "us"), a food-technology company. For the purposes of the EU General Data Protection Regulation (GDPR) and the Dutch UAVG, we are the controller of your personal data.
Registered address: Beethovenstraat 505, 1083 HK Amsterdam, Netherlands. You can reach us about anything in this policy by email at info@bioglobalcompounds.com or through the contact form on our website.
2. What data we collect
We only collect the personal data you choose to give us, plus limited technical data needed to run the site:
- Contact-form data — your name, email address, company, country, the nature of your project, and the message you send us.
- Technical data — such as IP address and standard server logs generated by our hosting provider for security and reliability.
3. Why we use it and our legal basis
- To respond to your enquiry and communicate with you about a possible partnership — legal basis: your consent and/or our legitimate interest in answering business enquiries (GDPR Art. 6(1)(a)/(f)).
- To operate, secure and maintain the website — legal basis: our legitimate interest (Art. 6(1)(f)).
We do not use your personal data for automated decision-making or profiling, and we do not use it for advertising.
4. How long we keep it
We keep contact enquiries for as long as we need them to handle your request, and for up to 24 months afterwards so we can follow up on an ongoing commercial conversation. After that they are deleted. Server logs generated by our hosting provider are retained for a short period for security and troubleshooting purposes only. If you ask us to delete your enquiry sooner, we will do so.
5. Who we share it with
We do not sell your personal data and we do not share it with advertisers. We share it only with the service providers that allow us to run this website and reply to you, who act as our processors and handle the data solely on our instructions under a data-processing agreement:
- Website hosting — our hosting provider stores the website and generates the standard server logs described above.
- Email — our business email provider transmits and stores the messages you send us.
We may also disclose personal data where we are legally required to do so, for example in response to a valid request from a competent authority.
6. International transfers
We aim to keep personal data within the European Economic Area. Where a provider processes data outside the EEA, that transfer takes place only on the basis of a safeguard recognised under Chapter V of the GDPR — an adequacy decision of the European Commission, or the European Commission's Standard Contractual Clauses combined with the additional measures the transfer requires. You may request further information about the safeguards applied to a specific transfer using the contact details above.
7. Your rights
Under the GDPR you have the right to access, rectify, erase, restrict or object to the processing of your personal data, to data portability, and to withdraw consent at any time. To exercise these rights, email info@bioglobalcompounds.com. You also have the right to lodge a complaint with the Dutch supervisory authority, the Autoriteit Persoonsgegevens (autoriteitpersoonsgegevens.nl).
8. Cookies
Information about the cookies this website uses is set out in our Cookie Policy.
9. Security
We take reasonable technical and organisational measures to protect your personal data against loss, misuse and unauthorised access.
10. Changes to this policy
We may update this policy from time to time. The "last updated" date at the top shows when it was last revised.
11. Contact
Questions about this policy or your data? Email info@bioglobalcompounds.com.